Question 1

Do I need a backend or server to collect emails?

Accepted Answer

No. emcognito is a hosted API — your static site or serverless frontend sends subscribe requests directly to our endpoint. You don't run or manage any server-side code.

Question 2

Does it work on GitHub Pages, Netlify, or Vercel?

Accepted Answer

Yes. Any host that serves static HTML works. Paste the embed snippet into your page and it starts collecting subscribers immediately — no build plugin or integration needed.

Question 3

How does emcognito know which subscribers belong to my site?

Accepted Answer

Each account gets a publishable API key. You include it as the X-Publishable-Key header in your subscribe requests. All subscribers collected with your key are scoped to your account and can never be accessed by others.

Question 4

Can I use it with a custom newsletter signup form?

Accepted Answer

Absolutely. You can use the drop-in HTML widget or call POST /subscribe directly from your own form — fetch, Axios, or any HTTP client works.

Question 5

How do I access my subscriber list?

Accepted Answer

Log in to the owner portal with a magic link sent to your email — no password required. From there you can view, search, and export your full list as a CSV file.

Question 6

Is emcognito free?

Accepted Answer

Yes, emcognito is free during the beta period. Sign up now and lock in early access.

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